13 Oct AmyExpress Asia Chauffeurs — The NBA China Games held in Macau have successfully concluded
The NBA China Games held in Macau have successfully concluded, with guests now gradually returning home. AmyExpress Asia Chauffeurs was honored to be entrusted by a participating team, several sponsoring enterprises, and numerous professional attendees to provide comprehensive ground transportation solutions and VIP airport transfer services in both Hong Kong and Macau. The success of this event would not have been possible without the strong support of our many business partners in Hong Kong and Macau.
Throughout the course of our service, we gained valuable insights and experiences that we hope will serve as useful references for future international events held in Macau:
1. Flexibility Needed in Macau’s “One Bus, One Tour Guide” Practice Although we received official confirmation from the Macau Tourism Office stating that business activities (non-tourist itineraries) are exempt from the “one bus, one tour guide” requirement, most bus rental companies still adhere to this long-standing practice. During discussions with our U.S. clients, they even offered to pay the guide’s fee on the condition that the guide would not board the bus—so that teams and business guests could freely use travel time for tactical or commercial discussions rather than sightseeing commentary.
2. Aging Minibus Fleet Fails to Meet International Standards The original contract from our U.S. client specified vehicles no older than five years. After conducting market research, we found that Macau’s minibus fleet is generally outdated and unable to meet this requirement. Even after relaxing the standard to vehicles under ten years old, we still couldn’t guarantee availability. Ultimately, we had to deploy some vehicles over 20 years old, some visibly damaged. Although the task was completed, the client’s on-site impression was poor, and they even considered paying in full without using the service. This issue urgently requires industry-level attention and improvement.
3. Proposal for Dedicated Border Clearance for International Guests The NBA China Games attract high-end clients and professional audiences from around the world. Drawing from practices in mainland China, we suggest establishing a dedicated border clearance channel at the Macau checkpoint of the Hong Kong-Zhuhai-Macau Bridge for NBA event guests. Providing a no-disembarkation clearance option for VIPs would significantly improve efficiency and enhance the guest experience by saving valuable time.
4. Strong Potential for Hong Kong Airport and Tourism Integration During the event, over 95% of guests arrived via Hong Kong International Airport and then traveled to Macau via the Hong Kong-Zhuhai-Macau Bridge. Many also took the opportunity to enjoy a day trip in Hong Kong. We recommend that Hong Kong customs and the tourism industry proactively collaborate to offer streamlined clearance procedures and customized travel products, thereby enhancing overall service quality and regional synergy.
在澳门举办的NBA China Games活动已圆满落幕，嘉宾陆续踏上返程之路。安驰商旅（AmyExpress Asia Chauffeurs）有幸获得某参赛球队、某些赞助企业及许多专业观众的信任，负责其在香港及澳门的地面交通整体解决方案及机场贵宾接送服务，整个服务流程已顺利完成。 此次活动的成功，离不开香港与澳门众多业务合作伙伴的鼎力支持，是各方通力协作的成果。
在服务过程中，我们也积累了一些经验与思考，希望能为未来在澳门举办类似国际盛事提供参考：
一、澳门巴士行业“一车一导游”惯例亟待灵活调整 尽管我们已获得澳门旅游局的官方邮件确认，商务活动（非旅游行程）可不受“一车一导游”限制，但受长期监管影响，绝大多数巴士公司仍坚持此做法。我们在与美方沟通时，对方甚至提出愿意支付导游费用，只求导游不上车，以便让球队及商务嘉宾在车上自由讨论战术或商业安排，而非进行景点讲解。
二、中巴车辆老化严重，难以满足国际客户需求 美方客户原合同要求使用车龄不超过5年的车辆。经市场调研后发现，澳门现有中巴车队普遍老旧，难以满足此要求。即便放宽至10年以内，也仍无法保障。最终不得不动用部分车龄20年以上的车辆，甚至明显破损的车辆。虽勉强完成任务，但客户现场观感不佳，一度考虑全额付费放弃使用。此问题亟需行业层面关注与改善。
三、建议为国际嘉宾提供专属过境便利 NBA中国赛事吸引全球高端客户及专业观众，若能借鉴内地经验，在港珠澳大桥澳门口岸设立NBA活动专属通道，为重要外宾提供免下车通关便利，将大幅提升通行效率与宾客体验，为客人节省下来宝贵的时间。
四、香港机场与旅游资源联动潜力巨大 活动期间，超过95%的嘉宾经香港机场抵达，再通过港珠澳大桥前往澳门。许多嘉宾也利用空档安排香港一日游。建议香港海关及旅游业界主动配合，推出相关通关便利措施与旅游定制化产品，提升整体服务水平，增强区域协同效应。
For inquiries or bookings, please contact [email protected]. For reservations, please visit www.amyexpress.com